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Getting started

How do I create my organisation?How do I create my first event?How do I invite my team?

Tickets and checkout

What ticket types can I create?How do I get paid for tickets?How do I refund a ticket?Who pays the Konecto ticket fee?Can I move from Eventbrite or another platform?

Event pages

How do I customise my event page?Can I put my event page on my own domain?Can I build my own website instead?Will my event show up in Google?

Check-in

How do I scan tickets at the door?Does check-in work without internet?What if someone lost their ticket?

Using your AI

How do I connect Claude?How do I connect ChatGPT?What can my AI do in Konecto, and what can it not?How do I remove my AI's access?

For attendees

Where is my ticket?What is a Konecto card?How does Konecto suggest people to meet?Do my connections and chats last after the event?What are communities?

Billing and modules

What does Konecto cost?How do I add a module?

Challenges

How do I create a challenge?What actions can a challenge count?What rewards can I offer?How do challenges stay fair?

Sponsors and exhibitors

How do sponsor reports work?How does lead capture work for sponsors?

Privacy and data

Who owns attendee data?How do I export or delete my data?
Help / Tickets and checkout

Who pays the Konecto ticket fee?

You choose per event: pass the fee to the buyer at checkout, or absorb it yourself. Free tickets never carry a fee.

In the event's ticket settings, choose Buyer pays fee or I pay the fee. The checkout shows the buyer the exact total before they pay.

PreviousHow do I refund a ticket?NextCan I move from Eventbrite or another platform?

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Networking, unlocked. Trade shows and conferences where every booth gets visited and every attendee meets the right people. Run it yourself, or ask your AI.

Free for free events.

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