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Getting started

How do I create my organisation?How do I create my first event?How do I invite my team?

Tickets and checkout

What ticket types can I create?How do I get paid for tickets?How do I refund a ticket?Who pays the Konecto ticket fee?Can I move from Eventbrite or another platform?

Event pages

How do I customise my event page?Can I put my event page on my own domain?Can I build my own website instead?Will my event show up in Google?

Check-in

How do I scan tickets at the door?Does check-in work without internet?What if someone lost their ticket?

Using your assistant

How do I connect Claude?How do I connect ChatGPT?What can my assistant do in Konecto, and what can it not?How do I remove my assistant's access?

For attendees

Where is my ticket?What is a Konecto card?How does Konecto suggest people to meet?Do my connections and chats last after the event?What are communities?

Billing and modules

What does Konecto cost?How do I add a module?

Challenges

How do I create a challenge?What actions can a challenge count?What rewards can I offer?How do challenges stay fair?

Sponsors and exhibitors

How do sponsor reports work?How does lead capture work for sponsors?

Privacy and data

Who owns attendee data?How do I export or delete my data?
Help / Using your assistant

How do I remove my assistant's access?

In the organiser app go to Settings, Connected apps, and revoke the connection. It stops working immediately.

Revoking removes the access token straight away. You can reconnect at any time with the permissions you choose.

PreviousWhat can my assistant do in Konecto, and what can it not?

Didn't answer it? Email us.

Networking, unlocked. Trade shows and conferences where every booth gets visited and every attendee meets the right people. Run it yourself, or ask Claude or ChatGPT.

Free for free events.

Product

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Solutions

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Apps

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Build

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  • LLM docs

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Launch updates

New features, prices and organiser tips, about twice a month. Ready now? Start free.

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© 2026 Konecto Free core · modules £29–£149 per event · all modules £349 · lead capture £49 per booth Illustrations by Icons8

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